To add a new FAQ follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Add a new question & answer
3. Assign your FAQ to a category
4. Save and publish.
You can always come back and edit your FAQs.
Yes. To add media follow these steps:
2. Create a new FAQ or edit an existing one
3. From the answer text box click on the video, image or GIF icon
4. Add media from your library and save.